Website Terms of Use

Site Definitions...

• "Harperscraft" means 'harperscraft, Belfry Cottage, Lower Breinton, Hereford, HR4 7PG, UK.
• "Site" means the web site www.harperscraft.co.uk owned by Harperscraft.
• "User" or "You" means a user of the "Site".

General Disclaimer...

We are providing the "Site" on an "as is, as available" basis to the user. "You" use the "Site" entirely at your own risk, and Harperscraft cannot be held responsible for any loss of data whilst using this "Site" nor can it be held responsible for any consequential loss of data, nor can it be held responsible for any losses occurring through the transmission of a "virus" or a "worm".

Before Using This Site, Please Read All Of The Agreement Carefully...

By accessing any areas of the "Site", the "User" agrees to be legally bound and to abide by these terms and conditions and those within our Privacy Policy. If you do not agree with any part of these terms and conditions, you must not use the "Site". Harperscraft reserves the right, at its sole discretion, to amend this agreement at any time by posting the amended terms on this "Site". The amended terms shall be effective from and after the date that they are posted on the "Site".

Copyright Notice...

The "User" acknowledges that the information, data, images, sounds, illustrations and other materials on the "Site" are copyrighted works of Harperscraft and/or various third party providers. Reproduction or storage of information or works retrieved from this "Site", in all forms, by media or technologies now existing or hereafter developed, is forbidden without the express permission of Harperscraft.

Acceptance...

The "User" shall only use the "Site" to make legitimate operations and shall not use this "Site" to make any speculative, false or fraudulent operations or any purchase order in anticipation of demand. "You" represent that "You" are of sufficient legal age to create binding obligations for any liability "You" may incur as a result of your usage of this "Site". It is a violation of law to place contract proposals in a false name or with an intent not to pay for the services provided. Fraudulent "Users" will be prosecuted to the fullest extent of the law that prevails at that particular time.

Privacy Statement

Harperscraft do everything possible to protect our customers' privacy and to ensure the security of all customer information. We will never give or sell your personal details to a third party except where we are obliged to by law (see the section on Confidentiality, below). This section of the site explains how we use your information.

Customer Information ....

When you place an order or make an enquiry with Harperscraft there are certain pieces of information which we may need. These are: name, address, telephone number and email address. You shall be liable for the accuracy of customer information you provide to us.

Once we have this information, we will be able to send you (by post or email) a quotation or confirmation of your order. In the unlikely event of a problem occurring with your order, we will try to contact you by telephone so that we can inform you of the situation and discuss your alternative options. When you use the Harperscraft website, we will assume that you are consenting to the use of the information according to the conditions laid out here.

Customer/Client Comments ....

We may ask our customers/clients for their comments on the service we provide and you may be emailed for your opinion on a particular subject. If you let us know that you do not wish your comments to be published on the Harperscraft website, we will of course comply with your wishes. If you let us know that you do not want us to email you with a request for your opinion then again we will of course comply with your wishes.

Site Tracking ....

We are constantly developing the site to make navigation as easy as possible for all our visitors, and one part of this requires us to monitor the way the site is used. This may involve the use of cookies, which are small pieces of software placed onto your computer's hard disk by the website. If you would prefer not to receive these cookies then you can disable their use by selecting the appropriate settings on your browser.

Security ....

As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Confidentiality ....

The personal information you disclose to us is confidential and will not be traded, sold or rented to any third party outside of Harperscraft. We will only ever disclose personal information without your consent is if a) we are legally required to do so or b) if there is an emergency.

Changes To This Policy ....

From time to time we may decide to change our privacy policy, but any changes will be posted on this page to keep you up to date with how we collect, use and disclose information.